If you are not satisfied with any Cookin' Outdoors product you may return it within 30 days for replacement or refund.
All merchandise (unless damaged in shipping) must be returned to us in new re-sellable condition with the original box, and packaging materials. Failure to include these materials may result in our not accepting your return.
The purchase amount will be refunded less shipping.
If your package arrives damaged, please notify the delivery person immediately. If the delivery person has left contact us as soon as possible. Cookin' Outdoors must be notified of any shortage or damaged merchandise within 10 days.
Package your return carefully. If possible use the original box and don't forget to include all packaging materials. Failure to include these materials may result in our not accepting your return.
We suggest you check with the shipping service you will be using to return your package to insure that the package is packed properly. We also suggest you purchase insurance on the package equal to the value of the merchandise. You are responsible for return shipping charges. You are responsible for any damage that may occur during return shipping.
All merchandise must be returned to us at:
1383 Co. Rd. 479
Albertville, AL. 35951